Privacy Policy

Privacy Policy

Effective Date: 31 July 2026

PT CRC Industries Indonesia (“CRC Indonesia”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us through https://crcindonesia.com (“Website”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Website or interact with our services.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide

When you contact us, submit an inquiry, request a quotation, or complete a form on our Website, we may collect:

  • Full name

  • Company name

  • Email address

  • Phone number

  • Address (if provided)

  • Any other information you voluntarily submit

b. Automatically Collected Information

When you browse our Website, we may automatically collect certain technical information, including:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited

  • Date and time of visit

  • Referral website

  • Website usage statistics

This information helps us improve our Website and user experience.


2. How We Use Your Information

We use your personal information to:

  • Respond to inquiries and requests

  • Provide product information and technical support

  • Process quotation requests

  • Improve our Website and services

  • Analyze Website performance and visitor behavior

  • Send marketing communications (only where permitted or requested)

  • Comply with applicable legal obligations


3. Cookies

Our Website may use cookies and similar technologies to:

  • Remember user preferences

  • Improve Website functionality

  • Measure Website traffic

  • Analyze visitor behavior through analytics services

You may configure your browser to reject cookies. However, certain Website features may not function properly if cookies are disabled.


4. Analytics

We may use third-party analytics services, such as Google Analytics, to better understand how visitors interact with our Website.

These services may collect information such as:

  • Pages viewed

  • Session duration

  • Device type

  • Geographic region (general)

  • Browser information

The information is generally aggregated and used for statistical purposes.


5. Marketing Communications

If you choose to subscribe to newsletters or marketing communications, we may send information regarding:

  • Product updates

  • Technical articles

  • Promotional campaigns

  • Company news

You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.


6. Sharing of Information

We do not sell or rent your personal information.

We may share information with trusted third parties only when necessary, including:

  • Website hosting providers

  • IT service providers

  • Analytics providers

  • Marketing service providers

  • Government authorities when required by applicable law

These parties are required to protect your information appropriately.


7. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.


8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy;

  • Comply with legal obligations;

  • Resolve disputes; and

  • Enforce our agreements.


9. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent where applicable

  • Object to certain processing activities

  • Request information regarding how your data is processed

To exercise these rights, please contact us using the information below.


10. Third-Party Websites

Our Website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of those websites before providing personal information.


11. Children’s Privacy

Our Website is intended for business and professional use.

We do not knowingly collect personal information from children under the age permitted by applicable law.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated Effective Date.

We encourage users to review this Privacy Policy periodically.


13. Contact Us

If you have any questions regarding this Privacy Policy or our handling of personal information, please contact us.

PT CRC Industries Indonesia

Website: https://crcindonesia.com

Email: [privacy@crcindonesia.com] (replace with your official email address)

Phone: [Company Phone Number]

Address: [Company Address]